Who You Are Business-minded operator who understands how workplace operations impact productivity, employee experience, cost control, and leadership priorities. Strong decision-maker with sound operational judgment - able to assess trade-offs, prioritize resources, and move issues to resolution quickly. Confident stakeholder manager who builds trust with employees, leaders, vendors, and cross-functional partners while maintaining clear service standards. Accountable and execution-focused - sets expectations, follows through, and ensures the team delivers consistent, measurable results. Continuous-improvement mindset, with the ability to identify inefficiencies, improve processes, and raise the overall standard of office operations. What You’ll Actually Be Doing The team Manage the operations team, including in-house staff and Office Maintenance Support and outsourced staff and vendors (such as cleaning, catering, front desk, and other service providers). Set priorities and standards, assign work, review execution, and all related to managing the team Act as the primary point of contact for escalations from the team, vendors, or other departments - unblock issues and decide when to bring them to the Chief of Staff. Office and building Proactively Keep the Jerusalem office clean, safe, functional, and presentable at all times, while being hands-on and able to repair things when needed. Oversee maintenance of office systems - electrical, HVAC, plumbing, life-safety - through the Facilities Manager. Main point of contact with GATI (building management); push open issues to resolution. Lead small office improvements and capital upgrades from planning to execution. Vendors and budget Oversee procurement of food, beverages, office supplies, and equipment, keeping spend aligned with the operations budget. Manage vendors and subcontractors - utilities, cleaning, catering, repairs, suppliers - including tender, negotiation, and ongoing performance. Work with Finance on cont