Requirements: Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or Computer Science. At least 3 years of experience providing call-center technical support for electronic imaging products or high-speed automation systems, with an emphasis on multidisciplinary products. Hands-on experience using debugging tools and lab simulations to analyze issues and identify solutions. Basic understanding of AC/DC and DC/DC circuits, as well as Ohm’s law. Strong logical troubleshooting abilities for both hardware and software issues, including identifying root causes and proposing effective workarounds and solutions. Proven experience in a call-center support environment, with strong professional, client-facing communication skills. Ability to calculate figures related to proportions, percentages, circumference, and volume, and apply basic algebra and geometry concepts. High proficiency in Hebrew and English, both spoken and written. Additional Skills: Ability to demonstrate strong analytical and problem-solving skills. Excellent written communication and verbal skills, as well as strong listening skills. Possesses strong customer relation skills. Ability to handle multiple priorities. Perform in an effective and timely manner all the tasks required. Exhibit above average reasoning ability by clearly defining problems, analyzing data, establishing facts and drawing valid conclusions. Ability to travel 15-20% to customer site as needed. SolarEdge recognizes its talented and diverse workforce as a key competitive
