Join us.
About the Role
Hello Heart is expanding into new clinical domains and user populations. As the Senior Product Manager for this new growth initiative, you'll execute the product strategy —taking a validated concept through market validation and into initial scale. You will define the playbook for how we build, test, launch, and scale new offerings that expand Hello Heart's impact beyond our core platform.
This is a founding PM role for a new product line. You'll work at the intersection of user research, engineering, design, and commercial execution—moving fast, validating assumptions, and building products that deliver measurable clinical and commercial impact in underserved populations.
Responsibilities
Conduct deep user experience research (UXR) and market validation to test strategy assumptions and define product-market fit
Lead product launch execution and initial go-to-market rollout
Develop and execute growth strategies to drive user acquisition, engagement, and retention throughout the product lifecycle
Drive product development in partnership with engineering, design, data science, and analytics teams
Design and test service prototypes in collaboration with clinical, product, and GTM teams, with a focus on speed-to-learning.
Work closely with Sales, Customer Success, and Clinical teams to understand customer needs and commercial viability
Partner with the commercial team to validate market demand and ensure product-market fit before major investment
Establish metrics for success and health checks that inform go/no-go decisions at key milestones
Qualifications
Proven track record of 5+ years in product management roles within fast-paced, growth-oriented environments
Demonstrated success developing consumer products from concept through launch, including defining product strategy and working under tight deadlines
Strong analytical skills and experience with data-driven decision-making; ability to combine intuition with research
Experience conducting user experience research (UXR) and translating user insights into product strategy
Proficiency with A/B testing, experimentation, and iterative product development methodologies
Excellent communication and collaboration skills; ability to influence cross-functional stakeholders
Preferred
Experience in healthcare, digital health, or B2B2C product environments
Track record launching or scaling products in adjacent markets or new product lines
BS or MS in Engineering, Computer Science, Math, Physics, Statistics, or related quantitative field
Experience in a high-growth, resource-constrained environment
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
