We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable events and promotions both inside and outside the game.
Responsibilities
Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring.
Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign.
Act as the operational link between Product, Business, Engineering, and QA, ensuring smooth handoffs.
Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale.
Requirements
2+ years as Automation Engineer / QA Automation roles.
Bsc in Industrial Engineering, Information Systems or similar field.
Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents).
Self-driven and proactive, Self learner with a strong ability to identify and fix issues independently.
Capable of writing clear, complete, and actionable process guides and documentation.
Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar)
Advantages
Experience with live game operations (events, A/B testing, publishing pipelines).
Familiarity with configuration-based systems.
Experience writing or improving operational SOPs.
2+ years as Automation Engineer / QA Automation roles.
Bsc in Industrial Engineering, Information Systems or similar field.
Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents).
Self-driven and proactive, Self learner with a strong ability to identify and fix issues independently.
Capable of writing clear, complete, and actionable process guides and documentation.
Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar)
Advantages
Experience with live game operations (events, A/B testing, publishing pipelines).
Familiarity with configuration-based systems.
Experience writing or improving operational SOPs.
