Why Join Us? We are seeking a highly motivated and customer-focused Technical Customer Success Manager (TCSM) to serve as a trusted advisor for our cyber security customers. This role combines deep technical expertise with strategic customer engagement, ensuring customers maximize the value of their security investments while achieving their business objectives. Key Responsibilities Customer Success & Strategic Advisory Serve as the primary post-sales technical advisor and trusted partner for assigned customers. Develop strong relationships with customer stakeholders, including security teams, IT leadership, and executive sponsors. Translate technical challenges and security risks into business-focused recommendations and outcomes. Drive customer adoption, engagement, and long-term success through strategic account planning. Lead customer success reviews, executive business reviews, and ongoing strategic discussions. Technical Leadership Provide expertise in endpoint security technologies, cyber security best practices, and security operations. Own the customer onboarding experience post-sale, driving structured deployment plans that accelerate time-to-value. Partner with Professional Services and Support to ensure smooth rollouts across diverse endpoint environments, minimizing risk and maximizing early adoption milestones. Guide customers through deployments, integrations, configuration optimization, and adoption initiatives. Analyze customer environments and provide data-driven recommendations to improve security posture and product utilization. Design and deliver enablement programs tailored to customer security teams — including workshops, product training sessions, and guided best-practice reviews — ensuring customers build internal competency and maximize platform utilization independently. Leverage Check Point's threat intelligence capabilities to provide customers with contextually relevant security guidance — translating global threat data into actio
