Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps team. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations. Responsibilities Lead, mentor, and grow a team of DevOps/Infrastructure engineers, including 1:1s, career development, and performance feedback. Own the CI/CD pipeline strategy, driving faster, safer, and more reliable deployments across services. Design, implement, and maintain cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, Pulumi). Lead the adoption and evolution of Kubernetes-based platforms and cloud-native microservices architectures. Drive observability and reliability practices: monitoring, alerting, logging, incident response, and on-call rotations. Define and enforce SLAs/SLOs, and lead root-cause analysis and postmortems for production incidents. Partner with engineering teams to improve developer experience, build tooling, and reduce deployment friction. Own cloud cost, capacity planning, and infrastructure scaling decisions. Set technical roadmap and priorities for the DevOps function, in partnership with Engineering leadership. Requirements 5+ years of DevOps/SRE/Infrastructure engineering experience, including 1-2+ years leading or mentoring other engineers. Proven track record operating production environments on Azure and AWS (multi-cloud ex
