We are looking for an IT Technician for a diverse, dynamic, and hands-on role in a multi-user and multi-site work environment. Responsibilities: Technical support for employees and handling IT issues Installation, maintenance, and troubleshooting of computers, endpoint devices, and peripheral equipment Hands-on field work across company sites User and permissions management in organizational systems IT procurement management and working with vendors IT inventory management Support for Microsoft 365 and Windows systems Basic troubleshooting of network and communication issues Requirements Previous experience in Technical Support / Help Desk / IT Technician role Knowledge and experience in Windows and Office 365 environments Familiarity with Active Directory Basic knowledge of networking Ability to work independently and as part of a team Strong service orientation and excellent interpersonal skills High level of organization, responsibility, and attention to detail Reliability and ability to handle multiple tasks simultaneously