Navan is looking for a Strategy & Operations Lead to partner directly with the Chief Information Officer (CIO). In this pivotal strategic role, you will act as the operational force multiplier for the IT and Technology organization, owning the definition and execution of the CIO department strategy, driving operational cadence, managing budgets and program portfolios, and establishing enterprise IT governance frameworks. In addition to traditional IT strategy and operations, this role supports pragmatically scaled AI initiatives, ensuring AI tools and modernizations are aligned directly with the overarching technology vision, cost structures, and business goals. What You’ll Do CIO Department Strategy & Leadership CIO Department Strategy: Lead the creation, iteration, and execution of the long-term CIO Department Strategy, ensuring IT capabilities, infrastructure, and team structures directly enable Navan’s broader business strategy. Strategic Alignment & Roadmapping: Partner with IT and business leaders to build, communicate, and track a cohesive multi-year IT roadmap that incorporates core modernization, cloud infrastructure, enterprise security, and practical AI application. Executive Communications: Draft high-impact narratives and decks for the Board of Directors, executive leadership, and company town halls to communicate the CIO department strategy, delivery milestones, and business ROI. Trusted Advisor: Act as a strategic partner to the CIO, providing structured insights, operational metrics, and decision-support materials on critical technology investments and organizational design. Department Operations, Governance & Policies CIO Office Cadence: Direct the operational flow of the CIO team, setting agendas for leadership staff meetings, tracking cross-functional dependencies, and driving accountability against strategic goals. IT & AI Governance: Oversee the development of pragmatic IT policies, including safe data
