Maintains production infrastructure, platforms and services. Works independently with other teams in the organization and provides solutions for their needs. Designs and implements new, scalable solutions for fast changing environments with oversight from senior team members. Performs deep drill down analysis into production support operations and provides necessary fixes. Independently Investigates errors and recommends changes to enhance troubleshooting processes. Builds and implements standard to moderately complex enhancements to resolve defects. Monitors and brings in new ideas to improve production infrastructure, platforms, and/or services. Participates in stakeholders meetings and works on the design, development, configuration, implementing, of enterprise supporting systems. Identifies server architecture and networking solutions. Conducts moderately complex code and architecture reviews and resolves performance and scalability issues to improve products and services. Key Responsibilities Production Infrastructure: -Maintains the production infrastructure, platforms, and services which support the growing client base as well as designs and implements highly scalable environments. -Works independently with other teams in the organization and provides solutions for their needs. -Designs and implements new, scalable solutions for fast changing environments with moderately complex needs in various fields (e.g., configuration deployments, monitoring, and logging) with oversight from senior team members. Troubleshooting, Testing, and Improvements - Drilldown Analysis/Troubleshooting: -Performs deep drill down analysis into production support operations and provides necessary fixes. -Investigates errors, debugs source code and performance bottlenecks, and independently provides root cause analysis (RCA) if needed. -Recommends changes to enhance troubleshooting processes. Troubleshooting, Testing, and Improvements - Testing and Improvements: -Builds and implements
