Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 1000+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management - from fundraising and onboarding to reporting, distributions, tax, and back-office automation. But we're more than just software. We're a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter. Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups. The role This role is responsible for running the day-to-day operations of our Accounting and Tax Services organization. You will oversee service delivery across bookkeeping and tax operations, ensuring that client work is delivered accurately, efficiently, and on time while maintaining a high-quality client experience. You will be responsible for translating strategy into execution by building operational discipline, driving accountability, managing capacity, improving throughput, and ensuring teams can successfully navigate both day-to-day delivery and the demands of tax season. This role reports directly to the VP of Business Strategy & Services and will work closely with Accounting Leadership, Product, RevOps, Finance, and CS teams. What You'll Do Lead Service Delivery Operations Own day-to-day operational performance across Accounting and Tax Services. Ensure client work is delivered accurately, efficiently, and on schedule. Drive accountability, execution, and operational consis