We’re hiring a Help Desk Specialist for a growing international company in the energy sector. You’ll support employees across locations, resolve endpoint and software issues, and work with a broad range of IT systems from our office in Ramat Gan.
What you’ll do
Support employees and own technical issues through resolution.
Troubleshoot Windows devices, hardware, peripherals and printers.
Work with Windows Server, network services, cloud platforms and endpoint security tools.
Manage and document requests through an IT service management system.
What we’re looking for
2+ years of IT Support / System Administration / Help Desk experience.
3+ years of hands-on experience with Windows operating systems, computer hardware and peripherals.
Experience with Windows Server and services such as DNS, DHCP, print servers and file services.
Experience with Microsoft 365, Exchange Online and cloud environments.
Familiarity with identity and endpoint security tools, TCP/IP and IT ticketing systems.
Excellent English, both spoken and written, is essential. The role involves regular communication with international teams.
We’re looking for someone who takes ownership, communicates clearly and brings a consistently high standard of service.
Location: Ramat Gan, near the train station.
