Responsibilities
Design and develop infrastructure and reliability solutions for complex customer environments, from architecture and development through production deployment.
Develop automation for deployment, configuration, provisioning, and lifecycle management of our product and its infrastructure.
Design and build observability solutions that provide deep visibility into system health, performance, reliability, and customer experience.
Develop metrics, logs, events, dashboards, and alerting mechanisms to identify failures, understand system behavior, and proactively detect reliability issues.
Build internal tools for debugging, diagnostics, troubleshooting, and operational visibility across application, container, system, and network layers.
Investigate complex system and networking issues end-to-end, perform deep root cause analysis, and drive issues to resolution.
Work closely with R&D, Deployment, and Support teams to improve observability, reliability, scalability, and operational efficiency.
Requirements
3+ years of hands-on experience in SRE, DevOps, or infrastructure engineering, working with production environments.
Strong software engineering skills in Python, including developing production-quality solutions and automation. Bash scripting experience.
Strong Linux knowledge, including system troubleshooting, networking, processes, configuration, and kernel-level behavior.
Strong understanding of networking and troubleshooting, including TCP/IP, DNS, routing, NAT, VPNs, firewalls, and proxies.
Hands-on experience with Kubernetes, including cluster troubleshooting, networking, deployments, and Helm. Experience creating and maintaining Helm charts.
Strong experience with observability, including metrics, logs, dashboards, alerting, and end-to-end troubleshooting. Experience with Prometheus, Grafana, Elastic, Fluentd/Vector, or similar technologies.
Experience with infrastructure automation, using Ansible or similar technologies.
Strong debugging, root cause analysis, and problem-solving skills, with the ability to troubleshoot complex issues across multiple infrastructure layers.
Strong ownership, self-management, and technical curiosity, with the ability to independently investigate and drive complex technical problems to resolution.
Strong communication and collaboration skills, working effectively across R&D, Deployment, Support, and other engineering teams.
Nice to have:
Experience with Terraform / Terragrunt or similar Infrastructure-as-Code technologies.
