About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. About the team: This opening is for the GenAI Applications Team within the Data & AI Marketplace department. The GenAI Applications team is responsible for designing and delivering agentic, ML-powered solutions for some of our most impactful products, including booking search experiences, trip planning, and customer service. The team builds AI-driven applications and conversational agents, such as chatbots and intelligent assistants that significantly enhance the end-to-end customer experience. Role Description: As a Machine Learning Scientist II, you will work within a cross-functional team of engineers and product managers to develop, evaluate, and deploy GenAI-powered solutions for scalable, customer-facing applications. Your work will focus on implementing agentic capabilities, contributing to evaluation frameworks, and delivering measurable business impact through data-driven experimentation. Key Job Responsibilities and Duties: Contribute to the design and development of end-to-end agentic systems, ensuring code quality and efficiency in production. Build agentic solutions for different tasks and use cases using state-of-the-art techniques Develop and carry out evaluation strategies, including formulating new metrics and building evaluation judges Adhere to and promote established best practices in GenAI application development within the team. Collaborate actively with team members, participating in code reviews, sharing knowledge, and contributing to a positive team environment. Collaborate with
