Minimum 1 year of experience in a similar role Strong knowledge of laptops and troubleshooting hardware/software issues Experience resolving Office and Windows problems Experience installing operating systems Basic familiarity with Active Directory, Exchange, and SCCM Very good technical English Independent, responsible, proactive, with excellent interpersonal skills and strong customer service orientation Ability to manage multiple tasks simultaneously and work under pressure Strong prioritization skills and system-wide perspective High motivation to learn and grow ** We at Deloitte believe that diversity and inclusion among our people is a critical component of our success and that is why we cultivate an organizational culture that contains and embraces diversity in all its forms.