Proven experience deploying and integrating solutions in enterprise customer environments, including setting up infrastructure, navigating complex dependencies, and troubleshooting production systems.
Broad technical expertise and a generalist mindset, with the ability to move confidently between endpoint management, cloud infrastructure, identity providers and SSO, and networking.
Hands-on experience with endpoint and MDM tools, such as Jamf or Microsoft Intune, and cloud platforms and services such as AWS, Azure, GCP, or Databricks.
Strong scripting and building skills, using Python, Bash, or PowerShell for diagnostics, automation, data processing, and integrations, alongside practical experience with REST APIs, Docker, and Kubernetes.
Strong troubleshooting skills across authentication, logs, security controls, and system integrations, with the ability to isolate issues and own technical escalations through resolution.
Excellent communication skills, with the ability to lead technical customer conversations and explain complex concepts clearly.
A proactive, customer-focused approach, with a preference for scalable, reusable solutions that help customers operate successfully over time.
5+ years of experience in customer-facing technical roles within B2B SaaS, including a background in Solutions Engineering, Professional Services, or Tier 3 Support at a cybersecurity vendor, such as an EDR, DLP, or CASB/SASE provider.
Proven experience deploying and integrating solutions in enterprise customer environments, including setting up infrastructure, navigating complex dependencies, and troubleshooting production systems.
Broad technical expertise and a generalist mindset, with the ability to move confidently between endpoint management, cloud infrastructure, identity providers and SSO, and networking.
Hands-on experience with endpoint and MDM tools, such as Jamf or Microsoft Intune, and cloud platforms and services such as AWS, Azure, GCP, or Databricks.
Strong scripting and building skills, using Python, Bash, or PowerShell for diagnostics, automation, data processing, and integrations, alongside practical experience with REST APIs, Docker, and Kubernetes.
Excellent communication skills, with the ability to lead technical customer conversations and explain complex concepts clearly.
A proactive, customer-focused approach, with a preference for scalable, reusable solutions that help customers operate successfully over time.
🎯 Nice to Haves
Familiarity with AI technologies and workflows, including generative AI, LLM applications, RAG, AI agents, AI development pipelines, and MCP.
Experience integrating with IDEs, coding agents, or AI gateway and runtime infrastructure.
Experience with CI/CD systems, infrastructure as code, observability platforms, CRMs, or ticketing systems.
💙 Perks & Benefits
Located in a prime area with easy access to public transportation, near the Hashalom train station and the Light Rail.
A bright, spacious, dog-friendly office that makes you smile the moment you walk in 🐶
Team bonding activities, company retreats, happy hours, and holiday gifts.
Pilates classes at the office 💪🧘♀️
Never hungry: Monthly lunch budget, dinners provided, and a fully stocked kitchen 🍽️
A warm, supportive, and people-first company culture.
Pension and Keren Hishtalmut (advanced training fund).
A global work environment with teams across Tel Aviv, the US, the Netherlands, and London.
Options that let you share in Noma’s growth and success.
