VAST Data is looking for a passionate and detail-oriented Product Owner & Engineer to join our team. In this role, you will collaborate closely with development teams to define new features, contribute to functional requirement documentation (FRD), and ensure seamless UX design and implementation. A core part of this role is maintaining close alignment with customers. You will actively engage with customers, gather feedback, understand real-world use cases, and translate their needs into clear product requirements. You will work closely with Support and QA to ensure our testing strategy and supportability reflect actual customer environments and workflows. Beyond core development, you will assist in critical escalations, manage complex or high-visibility installations, and develop tools that enhance the overall user experience. You will leverage telemetry data, production insights, and direct customer feedback to continuously refine and improve our products, ensuring they deliver measurable value in real-world deployments. Key Responsibilities Collaborate closely with Product and Engineering teams to define, refine, and prioritize features that directly address real customer needs and business impact. Translate customer requirements and field insights into clear, structured Functional Requirement Documents (FRDs), while actively contributing to UX discussions to ensure intuitive and seamless user experiences. Work closely with QA and Support to align testing strategies and troubleshooting workflows with real-world customer environments, ensuring reliability, operability, and supportability at scale. Serve as a technical and product focal point during critical customer escalations and high-visibility deployments, ensuring timely resolution and long-term improvements Develop tools and scripts to enhance user experience and operational efficiency. Leverage telemetry, usage analytics, and direct customer feedback to drive data-informed decisions and continuo
