About the Role
As our customers turn more enterprise and more global, our delivery org is where deals become live production systems. As a Solutions Engineer, you're the person who makes integrations real - you take a scoped project and ship it: fast, high-quality, and on the timeline you committed to.
You'll build and test the two-way integrations that connect Notch's agents to our customers' enterprise systems, debug issues in production, and clearly communicate impact and plans back to the team and the customer. You're a hands-on integrator at heart, but you can hold your own in a room - explaining what you built, why it behaves the way it does, and what happens next to both engineers and business stakeholders on the customer side.
You'll work inside a delivery pod alongside Technical Project Managers, Solutions Architects, and your Solutions Engineer Manager, on both presale POCs and long-running production deployments.
What you'll do
Implement customer integrations quickly and at sufficient quality - from POC scope through production
Match committed timelines, and surface risks and rejections early where relevant
Debug production issues and communicate impact & remediation plans effectively
Participate in POC and production implementation work alongside customer ICs, and lead technical working sessions with them
Build integrations that hold up under real enterprise load - queues, retries, rate limits, race conditions
Contribute to reproducible playbooks so each integration is faster and more predictable than the last
Requirements
Relevant skillset
Strong hands-on engineering - you ship, you don't just design
Able to implement integrations quickly and in sufficient quality
Able to match timelines and surface rejections where relevant
Able to lead technical meetings with customer ICs, and hold clear, credible conversations with customer stakeholders
Full ownership of what you ship - you don't hand off half-finished work
Relevant technical skillset
Web-application engineering: Node.js, React, Typescript, Postgres
Large scale resilient 2-way integrations w/ custom enterprise APIs: Queues, reliability, race conditions, retries, rate limits & quotas
Building and consuming APIs for enterprise customers
Comfort operating in cloud based deployments: CI/CD, observability, debugging live systems
A plus: AI, LLM & knowledge pipelines engineering; experience with data-regulation compliant products and processes
Relevant skillset
Strong hands-on engineering - you ship, you don't just design
Able to implement integrations quickly and in sufficient quality
Able to match timelines and surface rejections where relevant
Able to debug issues in production and communicate impact & plan effectively
Able to lead technical meetings with customer ICs, and hold clear, credible conversations with customer stakeholders
Full ownership of what you ship - you don't hand off half-finished work
Relevant technical skillset
Web-application engineering: Node.js, React, Typescript, Postgres
Large scale resilient 2-way integrations w/ custom enterprise APIs: Queues, reliability, race conditions, retries, rate limits & quotas
Building and consuming APIs for enterprise customers
Comfort operating in cloud based deployments: CI/CD, observability, debugging live systems
A plus: AI, LLM & knowledge pipelines engineering; experience with data-regulation compliant products and processes
