Senior Production Software Engineer (Java/Linux/Kubernetes) : Job Description A Software Engineer in the Tier 4 support team is responsible for providing expert-level technical support to customers and support teams, investigating complex software system issues, performing Root Cause Analysis, and developing code-based solutions. The role combines development, debugging, system analysis, and close collaboration with development, engineering, QA, DevOps, and support teams :Responsibilities Investigating complex issues in customer and internal environments Performing Root Cause Analysis and deriving conclusions Developing software fixes (bug fixes) Collaborating with development teams to improve product quality Providing professional guidance to support teams and customers Improving debugging, monitoring, and investigation automation tools Writing technical documentation and sharing knowledge within the organization :Mandatory Requirements Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience At least 3 years of software development experience Significant experience in Java development Experience working in a Linux environment Experience with Microservices architecture and deploying, managing, and operating applications in a Kubernetes environment Experience in log analysis and debugging of complex systems Experience working with Git and version control systems Ability to read and understand existing codebases, investigate issues, and perform Root Cause Analysis Ability to work with advanced AI tools for code analysis, debugging, issue investigation, automation, and productivity improvement High level of English – reading, writing, and speaking :
