Proven experience in technical, customer-facing roles such as Customer Success Manager, Customer Success Engineer, or Account Manager within a Cyber tech SaaS environment. Excellent communication skills in English and Hebrew (both written and verbal), with confidence managing accounts across multiple regions. Strong experience with security products or services, including familiarity with SaaS and AI agents. Excellent problem-solving abilities, with the capacity to clearly communicate complex technical concepts to diverse audiences. Strong organizational and communication skills, with the ability to manage accounts of varying sizes and prioritize effectively. A collaborative team player who works well cross-functionally to drive customer success and account growth.
