BSc, BA, or equivalent degree from a top university 2-3 years of consulting / operations or related experience Operational experience in the e-commerce arena or equivalent retail environment is a plus Experience in physical product management/operations development is a plus Strong strategic and analytical background Proven effective communication skills Exceptional Powerpoint skills, proficient in Excel, Visio Outlook etc. Demonstrated capability of leading cross-functional programs Analytical - ability to take complex information and create a compelling and understood narrative Hands-on approach Self-starter and fast learner Team player Open-minded and flexible Responds well to feedback Strong communication skills in English (verbal and written) Customer Obsession and Zero Defects aspiration