Job Summary
Your Impact
You will work closely with a wide range of teams, both within and beyond the group - including DevOps, application teams, QA, and leadership.
We operate in a space where every optimization, improvement, process change, or new initiative can have a ripple effect across the entire Cortex organization. This gives the role significant visibility and influence, with the opportunity to drive changes that benefit teams and systems far beyond our immediate scope.
Qualifications (must)
7+ years of software engineering experience
E2E execution and driving processes through the organisation (i.e with external teams/organisational units) / technical leadership
Lead technical design for complex backend and platform domains, balancing long-term architecture with practical delivery.
Experience in distributed cloud products - including K8S & Docker, DataBases (MySQL, Postgres, Redis), managed services, GCP.
Experience with troubleshooting production issues
Experience in Python - Must
Preferred qualifications
Incorporating AI in day to day process - CI, design, forming Agents for production & debugging.
Knowledge of the cyber field.
On-Call
Participate in an on-call rotation covering the mission-critical components that the Cortex Platform relies on.
Apply strong troubleshooting and investigative skills, connecting the dots between seemingly unrelated events and symptoms to identify the responsible teams and drive issues toward resolution.
Identify root causes and take end-to-end ownership of incidents - coordinating, managing, and delegating as needed, while ensuring clear action items are defined and followed through by the relevant teams.
Lead or contribute to customer-facing RCAs, translating complex technical investigations into clear and actionable explanations.
The on-call rotation includes weekends and holidays.
The Team
We are a team of Principal Engineers with diverse backgrounds, including DBAs, software architects, team leads, and tech leads. The items that we ship vary from product roadmap to low-level databases optimisation and consultation. We move fast and appreciate independent highly skilled engineers with diverse backgrounds, and critical thinkers and seeing the entire picture and not only the standalone service/feature.
Qualifications
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
