Customer Support Specialist

The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer issues and escalate complex cases to the appropriate team Assist customers with account setup, troubleshooting, and general inquiries Maintain accurate records of customer interactions and transactions Collaborate with cross-functional teams to improve the overall customer experience Requirements: Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work in a fast-paced environment Attention to detail and organizational skills Previous customer service experience is a