We're looking for an IT Engineer to join our growing IT team in Tel Aviv. You'll be responsible for the day-to-day systems, infrastructure, and support that keep Navina running — from employee laptops to network infrastructure to the tools our teams rely on every day. This is a hands-on role for someone who takes pride in getting the details right, enjoys solving problems for people, and wants to help build IT operations that scale with a fast-growing company.
Responsibilities
Provide expert-level IT support to employees, troubleshooting software, hardware, and network issues across the company.
Own the onboarding and offboarding process end-to-end — provisioning laptops, setting up accounts, and ensuring secure de-provisioning.
Maintain and support our IT infrastructure and physical systems, including the comms room, server racks, network devices, and meeting room technology.
Manage the lifecycle of IT assets — laptops, monitors, peripherals, and equipment — including procurement, inventory tracking, maintenance, and disposal.
Identify opportunities to automate repetitive work and build scripts or tools that improve IT operations.
Manage relationships with IT vendors and support procurement of equipment and software licenses.
Support the implementation of information security policies, manage user permissions, and help ensure IT operations meet compliance requirements, including HIPAA.
Create and maintain clear documentation for IT systems, processes, and procedures.
Requirements
2+ years of hands-on experience in an IT support or administration role, managing company IT infrastructure and internal services.
Strong knowledge of macOS and Windows operating systems.
Experience with cloud-based productivity suites (e.g., Google Workspace, Slack).
Familiarity with identity and access management tools (e.g., JumpCloud, 1Password).
Solid understanding of networking concepts and hardware (routers, switches, firewalls).
Familiarity with access control systems in an office environment.
Proven experience automating IT processes via scripting (Python, Bash) or configuration management tools.
Excellent problem-solving and analytical skills, with strong communication abilities — you can explain technical issues clearly to non-technical colleagues.
A collaborative mindset and the ability to take ownership of projects while working closely with your teammates.
You don’t need to meet 100% of the requirements to be a great fit. We believe in hiring people, not just checklists, and we value potential as much as experience. If this role excites you, we’d love to see your application!
