You’ll be at the forefront of shaping how travelers interact with AI—balancing the precision of technology with the nuance of human-centered design.
If your team knows you as the designer who follows best practices but isn’t afraid to break conventions and invent smarter, more intuitive experiences—this role is for you.
What You’ll Do:
Design interfaces and interactions that go beyond UI- focusing on behavior, timing, and tone in multi-modal experiences (text, voice, visuals).
Partner with Product, Engineering, and AI/ML teams to create best-in-class, AI-powered travel experiences across mobile and web platforms.
Prototype adaptive, contextual AI behaviors that feel helpful, human-like, and trustworthy-even when things go wrong.
Drive the evolution of our design language to support intelligent systems, including voice, chat, suggestion flows, and explainable AI patterns.
Collaborate closely with research, data science, and content design to ground your work in user insights and behavioral trends.
Advocate for user trust and transparency in AI design, especially around decision-making, nudges, and personalization.
Contribute to and mentor others in our design practice, helping the team stretch their thinking on how design and AI can co-create delightful travel experiences.
Present your work across disciplines and senior stakeholders with clarity, storytelling, and rationale.
Take ownership from concept through execution to post-launch iteration.
What We’re Looking For:
7+ years of experience designing for consumer or B2C/B2B2C products-ideally with exposure to AI or dynamic, system-driven experiences.
A strong portfolio showcasing your ability to design intuitive, elegant solutions from complex or emerging technologies.
Figma mastery- you’ll demonstrate your skills in a technical interview.
A fascination with how people interact with technology-especially emerging modalities like AI, voice, or predictive systems.
Strong collaboration skills across disciplines-especially with data science and engineering.
An iterative mindset-you believe in test-and-learn approaches and refining your way toward elegant, real-world solutions.
Strong storytelling and communication skills-you can break down complex AI functionality into user-first, value-driven narratives.
Bonus if you’ve worked in travel tech, hospitality, or logistics-and understand the unique challenges of time-sensitive, multi-step journeys.
Motion design or animation skills are a strong plus, particularly in guiding attention and enhancing feedback in conversational interfaces.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
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