About the position
Spinomenal is seeking a hands-on Production Manager / SRE to own release engineering, platform stability, and incident response in our high-throughput, low-latency iGaming environment. Serving as the gatekeeper to production across R&D, DevOps, QA, and Support, you will ensure high availability, secure CI/CD pipelines, and rapid anomaly diagnosis through automation.
About the team
Responsibilities
- Validate complex configurations, execute automated health checks, and own recovery and rollback runbooks for production deployments.
- Identify manual operational tasks (toil) and automate them using scripting and Infrastructure-as-Code principles to increase reliability.
- Maintain and optimize distributed tracing, dashboards, alerting thresholds, and log aggregation using New Relic, Grafana, and advanced SQL.
- Serve as a critical escalation point for complex, cross-layer production failures (Application, Network, Database, and Infrastructure).
- Drive deep-dive post-mortems and implement structural fixes to prevent incident recurrence.
- Govern infrastructure and configuration changes across environments in tight collaboration with DevOps to maintain environment parity and prevent drift.
- Partner with QA, Architects, DevOps, and Game Producers to champion SRE best practices, operational readiness standards, and resilient architecture.
Requirements
- At least 2 years of experience in a dedicated Site Reliability Engineering (SRE), Production Operations, or Release Engineering role handling high-transaction web applications.
- Deep experience engineering and maintaining Jenkins pipelines (Pipeline-as-Code / Jenkinsfiles) and familiarity with configuration tools (e.g., Ansible, Helm).
- Strong hands-on experience managing and troubleshooting cloud infrastructure (AWS: EC2, ECS, S3, Lambda, IAM policies, VPC routing) and Infrastructure as Code (IaC) using Terraform.
- Proficiency in Python or Bash for writing automation scripts, system utilities, and internal tooling.
- Advanced capability with observability stacks (New Relic, Prometheus/Grafana) and strong SQL skills for log parsing and database debugging.
- Mastery of web debugging (interpreting JSON payloads, analyzing API contracts, diagnosing HTTP status anomalies) and understanding of DNS, CDN/Redis caching, and proxies.
