Payments Operations Specialist

We’re looking for a Payments Operations Specialist to join Okoora’s Operations team and take an active role in the day-to-day execution of payments, banking operations, and financial controls.

This is a hands-on role for someone with a strong understanding of banking or payments, a high level of accuracy, and the ability to take ownership of sensitive financial processes from start to finish.

What You’ll Do

Manage the day-to-day processing of customer payments and incoming funds, ensuring accurate and timely execution.

Review and validate payment instructions, including beneficiary details, bank account information, transaction amounts, and supporting documentation.

Execute domestic and international payments through Israeli and international banking systems.

Match incoming funds to customer transactions and ensure accurate allocation and recording within Okoora’s systems.

Monitor payment flows and investigate exceptions, discrepancies, delays, and payment-related issues.

Perform daily reconciliations, operational controls, and checks to maintain accurate financial records.

Liaise with banks in Israel and abroad regarding payment investigations, confirmations, returns, and operational inquiries.

Maintain accurate records and documentation related to payments, reconciliations, and investigations.

Work closely with Support, Compliance, Product, and other internal teams to resolve operational matters.

Take ownership of sensitive financial processes involving customer funds and company bank accounts, while following internal procedures and controls.

What We’re Looking For

Previous experience in banking, payments, financial operations, or a similar field.

Good understanding of bank transfers and payment processes.

Strong attention to detail, accuracy, and organizational skills.

Ability to manage multiple tasks simultaneously while maintaining a high level of control and precision.