Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Your Career: We're hiring a Senior/Principal Site Reliability Engineer to own production reliability for Cortex Agentix Endpoint Security (following an acquisition of KOI Start Up) as it scales. You'll define and operate our SLOs and error budgets, lead high-severity incident response, and ensure our Kubernetes and AWS infrastructure stays stable under growth. You'll also build and supervise the AI agents that handle routine alert triage and monitor tuning, focusing your own time on the reliability engineering that requires human judgment. This role is a strong fit for someone who treats reliability as an engineering discipline and enjoys ownership, incident command, and applying AI to operational work. Your Impact: Own reliability as an engineering discipline - d
