eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have 40 million registered users from 75 countries and our platform is available in 20 languages. eToro is an innovative, fast growing business and listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here. We are constantly growing and are excited to share that we are looking for an It Specialist to join our fantastic team! What you'll be doing? Diagnose and resolve IT technical issues involving internet connectivity, Servers issues (VM and cloud), email clients, VPN, and various operating systems. Leverage AI tools and assistants to streamline support workflows, automate routine tasks, and improve troubleshooting efficiency. Monitor and resolve customer incidents, ensuring accurate classification and timely updates. Adhere to customer SLAs for swift service restoration. Expertly Manage users and permissions in Active Directory, AZURE AD, G-suite, Terminal Services, and address hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, meeting rooms, and other IT equipment. Write scripts to optimize automation across the organization. Troubleshoot software applications and operating system issues for seamless IT operations. Look for trends occurring in the environment, gather evidence and facts to raise these to the attention of the team, so the problem can be identified and resolv
