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As a Monitor Specialist at Rapyd, you will be responsible for:
Responding to events and various technical problems in real-time
Proactively identifying and mitigating potential issues before they become critical problems
Troubleshooting and investigating production issues in Rapyd’s services
Handling issues until resolution with Devops, DBA and R&D teams
Monitoring and liaising activities of the production environment, network, business transactions reports
Direct communication with worldwide partners
Requirements
At least 3 semesters (1.5 years) left until graduation
Knowledge in working with APIs, HTTP requests, etc.
Good written and verbal communication skills in English
Excellent troubleshooting and analytical skills
Ability to work well under pressure
Commitment is required for a minimum of 3 shifts per week, including one night shift, and the availability to work 24/7 shifts, including weekends, nights, and holidays
NOC/Similar position experience - advantage
Knowledge in AWS Opensearch\Elasticsearch - Advantage
Knowledge in SQL - Advantage
Log investigation Experience - Advantage
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