It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
About the Team & Role
Join a unique "startup within a corporate" environment, where you will build an entire product category from scratch within the ServiceNow and Armis ecosystem. This role offers the best of both worlds: the agility, rapid execution, and massive impact of a startup, fully backed by the robust Go-To-Market (GTM) engine of a highly established company. Operating in the deep security and vulnerability detection space, you will be at the forefront of modern technologies, embedding AI into cutting-edge products. Starting with our core vulnerability detection product, you will help us crack entirely new domains and scale our portfolio as we launch new products to the market.
Job Description What you get to do in this role:
Lead the zero-to-one product strategy and execution for a new deep security product category, setting us up for success as we look to grow to $10B+ in revenue.
Collaborate closely with security researchers, cyber experts, and multiple engineering teams to define and solve complex security challenges, bringing high-quality products to life rapidly.
Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries.
Communicate product priorities, build consensus, and drive fast-paced progress.
Integrate usability studies, cyber research, and market analysis into product requirements to enhance user satisfaction and security posture.
Communicate complex problems into easily understood requirements and provide solutions.
Develop multi-mode communications that convey a clear understanding of the needs of different audiences.
Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team.
To be successful in this role you have:
3+ years of product management experience, with a strong background in the cybersecurity domain (e.g., deep security, vulnerability detection, and response).
Proven ability to work effectively with security researchers and understand complex cyber threats. (Background as an ex-cyber security researcher is a strong bonus).
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Strong prioritization skills and the discipline to focus on high-impact activities in a dynamic, fast-paced environment.
Experience defining and capturing product requirements and transforming them into a scalable product roadmap.
Experience driving solution development through big-picture thinking, specifically when building new products from the ground up.
Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-cבentric solutions.
Ability to serve as a team lead, and coach employees at lower levels.
FD21
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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