Hypernative is the leader in real-time threat prevention for Web3. We empower protocols, bridges, and DeFi platforms to detect and prevent exploits before they happen. Our platform is trusted by leading crypto-native organizations to protect billions of dollars in on-chain value. Backed by world-class investors and experiencing rapid growth, we’re building a customer-centric organization that helps our customers stay safe, agile, and ahead of threats. Now we’re hiring a Customer Success Manager to join us on this mission. We're looking for a Technical Trainer to build and run Hypernative's technical training function from the ground up. This is an end-to-end role: you'll design the training curriculum, build the materials (docs, decks, hands-on labs, videos), and personally deliver the sessions to customers and partners. You'll work closely with Product, Engineering, Customer Success, and Sales Engineering to translate a fast-moving security platform into training that actually sticks, whether that's onboarding a new enterprise customer's security team or certifying a partner's analysts. The audience varies widely. Some sessions are deep, hands-on, and technical with security analysts and engineers in the weeds of the platform. Others are high-level briefings for managers and executives who need to understand what the platform does and why it matters, without the technical depth. You'll need to read the room and adjust on the fly. What You'll Do Design the overall training program structure: learning paths, certification tiers, onboarding tracks for different audiences (customers, partners, internal teams) Build training materials from scratch, including written guides, slide decks, hands-on labs/sandboxes, and recorded video content Deliver live training sessions, both virtual and in-person, to technical and semi-technical audiences Tailor the same material for different audiences, from deep hands-on sessions with analysts and engineers to high-level briefing
