Welcome to Zesty, a dynamic startup at the forefront of cloud optimization innovation! Zesty’s Mission Zesty is a startup company specializing in automated optimization solutions, aiming to help organizations reduce costs and enhance operational efficiency. The company offers a range of products designed for DevOps and FinOps teams responsible for managing cloud usage within organizations. Position Overview: We are looking for a Senior Technical Account Manager to join Zesty and become a trusted technical advisor for our strategic customers. This is the first TAM role in Israel and part of Zesty’s Account Management organization. You will help build the local TAM function while owning the technical relationship with strategic global customers. In this role, you will work closely with global enterprise customers, helping them maximize the value of Zesty’s cloud optimization platform. You will combine technical expertise, customer-facing ownership, and commercial awareness - leading technical discussions, supporting adoption and escalations, and partnering with Sales, Customer Success, Product, and Engineering to solve customer challenges and drive long-term value. Your ownership will include: Own the technical relationship with strategic enterprise customers. Serve as a trusted advisor to DevOps, Engineering, FinOps, and executive stakeholders. Support onboarding, adoption, technical reviews, and ongoing customer success. Lead technical discussions and clearly communicate value, ROI, and optimization opportunities. Manage technical escalations and troubleshooting, working with Product and Engineering when needed. Identify customer gaps, risks, and expansion opportunities. Partner with Sales and Account managers on renewals, expansions, and upsell opportunities. Bring customer feedback back to Product and Engineering to influence improvements. Help build playbooks and best practices for the new TAM function in Israel. Requirements 5+ years of experien
