What will you actually be doing? Empower the Admin Persona: Design and oversee features that allow customer admins to maintain control and visibility, focusing on centralized configuration, security, and governance. Bridge Business & Engineering: Translate complex technical constraints into product requirements, acting as the primary interface between core engineering and the rest of the organization. Cross-Functional Roadmap Alignment: Collaborate with stakeholders across the company to ensure platform capabilities meet the needs of various product lines and business units. Own the Lifecycle: Lead your Account team initiatives from ideation to launch, ensuring high-quality execution and alignment with both internal and external stakeholder needs. What should you bring to the table? 5+ years of Product Manager experience Platform Mindset: Proven ability to build products where the customers include both internal engineering teams and external enterprise administrators. Complex Problem Solving: Experience managing high-scale distributed systems and a deep understanding of how changes at the core impact the entire ecosystem. Data-Driven Decision Making: A customer-centric approach to product development, using technical telemetry and usage metrics to iterate and prioritize the platform backlog. Technical Advantage: Previous experience in Engineering, DevOps, SRE, or Technical Support is a significant plus. High-level English: Exceptional interpersonal and communication skills with a proven ability to influence diverse stakeholders and articulate a complex technical vision.
