Technical Writer

About the Role

We’re looking for a Technical Writer to join our Product team and own the voice of our documentation. You'll help ensure that ScaleOps users — from DevOps engineers to application developers — have the clear, actionable guidance they need to succeed.

This role is perfect for someone who loves translating technical complexity into crisp, easy-to-follow documentation and thrives in a fast-paced, developer-centric environment.

What You’ll Do:

Create, maintain, and improve technical documentation across our platform, CLI tools, and integrations

Collaborate closely with Product, Engineering, and Customer Success to understand new features and translate them into user-facing guides and release notes

Own the end-to-end documentation workflow: structure, style, tooling, and publishing

Review and refine in-app text, tooltips, and microcopy to ensure clarity and consistency

Contribute to customer-facing knowledge bases and onboarding materials

Help define the docs strategy as we scale and build a documentation culture within the company

Requirements

What You Bring

3+ years of experience in technical writing for a technical or developer audience

Strong technical background — whether through formal education or hands-on experience in dev, QA, DevOps, or related roles

Native-level English and exceptional writing and editing skills

Ability to work independently and take full ownership of your documentation pipeline

Curiosity and passion for simplifying complex systems

Bonus Points

Experience working in cloud infrastructure, Kubernetes, or DevOps tooling

Familiarity with docs-as-code workflows (e.g. Markdown, Git, static site generators)