Bachelor’s degree in technical field (Computer Science, Engineering, Information Systems, etc.) 5+ years of experience in sales engineering, presales consulting, solution architecture, or customer-facing technical roles in SaaS, UCaaS, Collaboration, AI, or Enterprise Software environments Experience supporting enterprise and mid-market customers through complex sales cycles, including executive-level engagements and multi-stakeholder decision processes Experience presenting to executive stakeholders, including CIOs, IT leaders, Operations leaders, and business decision-makers Proven customer-facing skills with strong presentation and communication capabilities. Able to engage both technical teams, senior business stakeholders and decision-makers Technical understanding of UCaaS/VoIP, enterprise meeting workflows, and cloud/SaaS platforms Experience with AI-based technologies (Conversational AI, Generative AI, NLP) is a strong
