Job description: The role involves front-line user support, troubleshooting complex issues, maintaining diverse IT environments, and working with advanced organizational technologies. Responsibilities Provide Tier 1 IT support and handle escalated Tier 2 issues as needed. Troubleshoot hardware, software, and basic networking issues. Manage incidents and service requests via ticketing systems.Install, configure, and maintain end-user devices, including image deployment. Support Windows environments, meeting room equipment, and basic server, virtualization, and network infrastructure. Deliver high-quality, service-oriented support and collaborate with IT teams. Profile description: Requirements Minimum 1 years of experience providing front-line IT support to end users (Tier 1). Tier 2 experience – an
