Second Nature | Tel Aviv
We're looking for an HR & Operations Manager to step in for a maternity cover and own the full employee experience and operational heartbeat of our team. At Second Nature, we build conversational AI that transforms corporate training- our platform uses advanced speech processing and generative AI to create immersive, role-play-based learning for sales, customer service, and support teams at leading global organizations. This is a hands-on role where you'll touch every part of the employee lifecycle, from the moment someone accepts an offer to their last day, and everything in between- onboarding, payroll coordination, office management, employee celebrations, and the systems that keep it all running smoothly.
What You'll Do
Employee Lifecycle & HR Operations
Own employee files, documentation, and HR record-keeping from hire to exit
Administer HR systems and ensure data accuracy across platforms
Coordinate with external payroll vendors and manage monthly payroll upload processes
Manage preboarding: employee files, workspace setup, system access, welcome gifts, payroll updates, and required forms.
Conduct onboarding: welcome new hires, give office tours, explain benefits and HR processes, and set up office and communication access.
Manage offboarding: handle Jira setup, conduct exit interviews and extract actionable insights, support managers through the transition
Office & Vendor Management
Handle day-to-day office operations: supplies, equipment, vendor relationships, and facilities coordination
Manage corporate credit cards and expense tracking via Mesh
Coordinate with external vendors for payroll, benefits, and office services
Employee Experience & Culture
Own the employee experience: order pizzas, plan and order happy hours, arrange holiday gifts, organize birthday celebrations
Plan and execute company events within the welfare budget
Accompany employees through lifecycle moments- birthdays, work anniversaries, births, weddings
HR Support & Compliance
Support managers on employment law questions and HR policy matters
Manage employment contracts and HR documentation
Produce HR reports and maintain compliance with Israeli employment law
What You Bring
Must-haves:
3+ years of hands-on experience in HR and/or operations roles
Deep familiarity with HR operations and the full employee lifecycle- onboarding, offboarding, employee files, documentation
Experience managing HR systems
Proven ability to coordinate payroll processes with external vendors
Office management experience: vendor coordination, supplies, facilities, and day-to-day operations
Track record of managing employee experience programs- events, perks, celebrations, culture initiatives
Comfort working with workplace tools like Slack, Jira, and expense management systems
Knowledge of Israeli employment law and HR compliance
Fluency in Hebrew and English (written and spoken)
A detail-oriented, proactive approach with strong organizational skills
Warmth and care- you genuinely enjoy making people feel welcomed and supported
Nice-to-haves:
Experience in a tech or startup environment
Familiarity with budget management for welfare or benefits programs
Comfort managing multiple projects and priorities simultaneously
What We Offer
A defined-term role (maternity cover), with the potential for a full-time extension based on company needs.
The chance to shape the employee experience for a team building cutting-edge AI technology
A collaborative, warm team culture where your work directly affects how people feel at work every day
Exposure to the full scope of HR and operations in a fast-growing tech company
*Second Nature is an equal opportunity employer. We welcome candidates of all backgrounds and are committed to building an inclusive team.*
Requirements
