The Role
We are seeking a Solutions Scientist to provide scientific depth throughout the customer journey. You will partner closely with Account Executives, lead the technical portions of customer conversations, and translate complex R&D needs into clear solution designs and scopes of work. This role is ideal for a hands-on scientist who enjoys customers, commercial problem-solving, and turning promising ideas into concrete next steps.
What You’ll Do
You will work across commercial and scientific teams to help customers understand, evaluate, and adopt Converge Bio’s AI solutions.
Partner with Account Executives throughout the sales cycle, leading scientific discovery and the technical portions of customer calls.
Translate customer R&D goals into technically sound solution concepts, and scopes of work.
Prepare for and debrief customer meetings, and coordinate follow-up across sales, delivery, and R&D.
Assess new opportunities through market research, scientific feasibility, and initial experiment design.
Bring customer feedback into R&D and help identify product, capability, and performance improvements.
Stay up-to-date on developments across R&D so you can communicate new capabilities accurately and identify opportunities with customers.
Develop scientific sales education, FAQs, examples, and capability materials that help the commercial team communicate accurately.
Support delivery handoffs so customer objectives, technical assumptions, and success criteria are clearly understood.
Accommodate customer calls across time zones, including some outside normal working hours.
Travel: occasional travel to conferences and customer sites.
Requirements
3+ years of experience in a scientific customer-facing, solutions, applications science, biotech consulting, or similar role.
PhD or MSc in life sciences or a closely related field.
Strong scientific foundation relevant to drug discovery and development; antibody or protein experience is an advantage.
Ability to understand complex R&D workflows and translate between customer needs, scientific requirements, and practical execution.
Native level English proficiency with exceptional communication, presentation, and scientific writing skills.
A hands-on, curious mindset and willingness to research, assess opportunities, can-do attitude, design experiments, and follow through on details.
Comfort working across sales, R&D, and delivery teams in a fast-moving startup environment.
Advantage: Experience with computational biology, AI-enabled drug discovery, pre-sales, or commercial life-science workflows.
